Purpose: This policy outlines guidelines for organizing safe and memorable travel experiences to Lagos, Nigeria, Accra Ghana during Detty December, ensuring compliance with local regulations and promoting responsible travel practices.
Booking Process: Customers can book travel packages online, through this website. A deposit is required and then a payment plan can be arranged
Safety Measures: We prioritize customer safety by ensuring accommodations and transportation meet standards. Safety guidelines and support are provided throughout the trip.
Cultural Sensitivity: Customers are encouraged to respect local customs and etiquette, enhancing their experience and fostering mutual respect.
Emergency Procedures: Protocols are in place for handling emergencies, including medical assistance and communication with local authorities. Customers have access to designated emergency hotlines.
Compliance: All employees must adhere to this policy and relevant laws. Non-compliance should be reported to management for resolution.
Travel Insurance: If you decide to do your own thing, Customers are encouraged to book travel insurance for their trip.
ORDERS AND CANCELLATION
What if I cancel my trip?
There are absolutely no refunds. If a situation arises where your reservation needs to be terminated, you can transfer your room to someone who does not have an existing reservation. The purchase of travel insurance for unexpected cancellations is encouragedÂ
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How do I modify my reservation?
Please contact us by email and we will make any necessary adjustments to your reservation.